Terms and Conditions

The Financial Coach is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

1. Collection of Information

We may collect the following types of information:

Personal Information: Information you voluntarily provide, such as your name, email address, phone number, and any details you provide when booking a consultation, subscribing to content, or joining a program.
Usage Data: Information about how you access and use our website, such as your IP address, browser type, pages visited, and time spent on pages.
Cookies & Tracking: We use cookies and similar tracking technologies to improve your browsing experience. You can disable cookies in your browser settings, though this may affect your ability to use some site features.

2. Use of Information

We use the information we collect to:

Provide, operate, and improve our services.
Respond to your inquiries and provide customer support.
Deliver financial education and coaching content.
Send updates, newsletters, or other communications you’ve opted into.
Monitor website usage and improve functionality.
Ensure compliance with our Terms and Conditions.

3. Disclosure of Information

We do not sell, rent, or trade your personal information.

We may share information in these limited circumstances:

Service Providers: With trusted third-party providers who assist us in operating the website, booking systems, or email communications — bound by confidentiality.
Legal Requirements: If required to do so by law or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Security of Data

We implement commercially reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights (Australian Privacy Principles)

In line with the Privacy Act 1988 (Cth), you have the right to:

Access the personal information we hold about you.
Request corrections to any inaccurate or outdated information.
Request deletion of your personal information, subject to legal requirements.
Deal with us anonymously or under a pseudonym where lawful and practicable.

To exercise these rights, contact us at [email protected].

6. Links to Other Sites

Our website may include links to external websites. We are not responsible for the content, policies, or practices of third-party sites.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

📍 The Financial Coach

2 Chifley Square, Sydney, NSW 2000

📧 Email: [email protected]

📞 Phone: 1800 245 908